Google Sync with Google Apps Accounts
I thought I'd give Google's new sync service a try on my iPhone, so I carefully backed up all my contacts into a CSV file, uploaded them into my Gmail account, and weeded through duplicates and crappy old entries I didn't need any more. So far so good, I added the Exchange account settings (good guide here) and everything appeared to be going OK. I got no errors, no notifications or anything being a problem, so assumed all was well. And then I opened the contacts app, and the cupboard was bare. I started digging around trying to work out what was going wrong, and immediately assumed that this was a problem with Google Sync + Google Apps. So far we've not had gmail themes rolled out in our neck of the woods, so it wouldn't have shocked me to find that Google hadn't turned sync on. I found a little note on the sync setup page that informed administrators to enable the sync option in their Google Apps dashboard, by clicking on the Mobile service, and ticking the box. Off I went, in search of the fabled check box, but I didn't even have a Mobile service, let along a check box to enable sync. And so, after literally minutes of head scratching, I realised that I needed to have the Next Generation control panel enabled in Domain Settings, before the Mobile option would show up. Flick the switch on that, go back to the dashboard, into Mobile, tick the box, save, and as if by magic my contacts appeared. First impressions are pretty good. But then all Google are doing is using Activesync, and that's pretty well tried and tested. Update: And another thing - in order to tell Google which calendars you'd like to sync to your phone, you need to visit https://m.google.com/sync/settings/a/yourappsdomain.com/ on your iPhone, otherwise there'll only be one calendar sync'd across. Remember the trailing slash, or it won't work.
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